A CE Group LLC charge on your credit or debit card statement is a payment to the continuing education provider that operates NurseCEClub.com, which sells coursework to nurses and other licensed healthcare professionals. If you recognize the purchase, it’s a course or a renewing subscription. If you don’t, contact the company directly at 916-432-1359 to confirm or cancel, and dispute the charge with your card issuer if it was unauthorized.1CE Broker. CE Group LLC Provider Details
Who CE Group LLC Is
CE Group LLC sells continuing education courses through NurseCEClub.com, aimed at helping nurses and other licensed professionals meet state-mandated CE requirements. The company is listed as an approved provider on CE Broker, a tracking platform some state licensing boards use to verify completed coursework.1CE Broker. CE Group LLC Provider Details
Check Before You Dispute
The descriptor can look unfamiliar for a few reasons. The buyer may be another person who uses the same card, the purchase may be months old, or an annual package may have auto-renewed on its anniversary. Search your email for a confirmation from NurseCEClub.com, ask anyone with access to the card, and call the company at 916-432-1359 if you still can’t place the charge. A direct call is usually the quickest route to confirm a subscription and cancel it going forward.
Disputing an Unauthorized Charge
Your protections depend on whether the charge hit a credit card or a debit card. The timelines are not the same, and debit cards punish delay.
Credit Cards
Under the Fair Credit Billing Act, your liability for unauthorized credit card charges is capped at $50. To dispute a billing error, send a written dispute to your card issuer’s billing inquiry address within 60 days of the statement date. While the issuer investigates, you can withhold payment on the disputed amount, and the issuer cannot report that balance as delinquent or send it to collections.2Federal Trade Commission. Using Credit Cards and Disputing Charges
Debit Cards
Debit card timing is stricter. If you tell your bank within two business days of discovering the unauthorized transaction, your liability is limited to $50 or the amount of the transaction, whichever is less. Wait longer than two business days and the ceiling rises to $500. If more than 60 days pass after the statement is sent, you can be on the hook for the full amount of any unauthorized charges that happen after that window.3Consumer Financial Protection Bureau. How Do I Get My Money Back After I Discover an Unauthorized Transaction or Money Missing From My Bank Account
Once you file, the bank generally has 10 business days to investigate. If it needs more time, it must issue a temporary credit for the disputed amount (minus up to $50) and reach a final resolution within 45 days, or up to 90 days for foreign transactions, new accounts, or point-of-sale debit purchases.3Consumer Financial Protection Bureau. How Do I Get My Money Back After I Discover an Unauthorized Transaction or Money Missing From My Bank Account
If It’s a Recurring Subscription
Federal law puts specific rules on auto-renewing plans. The Restore Online Shoppers’ Confidence Act requires online sellers of subscriptions to clearly disclose all material terms before collecting billing information, obtain express informed consent before charging, and provide a cancellation method at least as easy to use as the signup method.4Federal Trade Commission. Negative Option Policy Statement
The FTC’s updated Negative Option Rule, effective in 2025, extends similar protections to all subscription and negative-option programs regardless of sales channel, and codifies a “click to cancel” standard: cancellation must be at least as simple as signup.5Federal Register. Negative Option Rule If you ran into long holds, repeated save pitches, or a hidden cancellation path when trying to end the subscription, that experience itself may support a chargeback request with your card issuer.