A charge on your credit card or bank statement from BridgeTower Media is almost always a subscription fee. BridgeTower Media is the parent company of more than 40 legal newspapers, regional business journals, and trade magazines, and when it bills a card the statement descriptor reads “BridgeTower Media” rather than the name of the publication you actually signed up for.1BridgeTower Media. Subscriber Agreement That mismatch is why the charge often looks unfamiliar even when it’s legitimate.
Publications That Bill Under This Name
Before treating the charge as fraud, check whether anyone in your household or office subscribed to a legal, business, or trade title. Any of these will show up as a BridgeTower Media charge:2BridgeTower Media. Markets
- Legal papers such as Massachusetts Lawyers Weekly, Michigan Lawyers Weekly, Minnesota Lawyer, Missouri Lawyers Weekly, North Carolina Lawyers Weekly, Rhode Island Lawyers Weekly, South Carolina Lawyers Weekly, Virginia Lawyers Weekly, Wisconsin Law Journal, and The Daily Record in Maryland and Western New York.
- Regional business journals including NJBIZ, Long Island Business News, Finance & Commerce, Central Penn Business Journal, Idaho Business Review, Rochester Business Journal, New Orleans CityBusiness, Lehigh Valley Business, Mecklenburg Times, SC Biz News, Virginia Business, ColoradoBiz, and Color Magazine.
- Construction trade papers Daily Reporter and DJC Oregon.
- Home furnishings and other trade titles: Furniture Today, Designers Today, Home Accents Today, Home Textiles Today, Home Furnishings News (HFN), Gifts and Decorative Accessories, Pet Age, and Window Fashion VISION.
BridgeTower also runs Best Companies Group, regional Leads & Data Centers, and construction project-tracking tools, and subscriptions to any of those can generate the same descriptor.2BridgeTower Media. Markets
Why It Renewed and What You’re Being Charged
BridgeTower subscriptions renew automatically. The subscriber agreement says that selecting “Auto Pay” authorizes the company to charge the card on file within seven days of the subscription’s expiration date, and that authorization continues indefinitely unless you give written notice at least 30 days before the expiration date. When a promotional rate ends, the subscription renews at whatever standard rate is then in effect.1BridgeTower Media. Subscriber Agreement
Pricing varies by title. Massachusetts Lawyers Weekly offers a four-week auto-renewing cycle listed at $39.00 as of mid-2026.3Massachusetts Lawyers Weekly. Auto-Renew Finance & Commerce lists digital-only annual subscriptions between $329 and $349, print-plus-digital between $349 and $369, and monthly auto-pay options at $28 (digital) or $31 (print and digital).4BridgeTower Media. Finance and Commerce Subscription Page Compare the amount on your statement to the pricing for the publication you think you subscribed to; that’s usually enough to confirm the source.
How to Cancel
Contact BridgeTower directly. The subscriber agreement lists support@bridgetowerhelp.com as the cancellation address, and you can also cancel by phone or mail. If you cancel by email, the company requires an email reply confirming the cancellation. To stop a renewal from posting, the cancellation has to be completed before the renewal date. Monthly subscriptions can be canceled any time to stop future payments.1BridgeTower Media. Subscriber Agreement
- Phone: 1-800-437-0916
- Email: support@bridgetowerhelp.com or service@bridgetowermedia.com
- Mail: PO Box 494, Lincolnshire, IL 60069-0494
- Online: BridgeTower’s account-management portal lets subscribers log in with their last name and email to view account details or reach customer service.
These channels are listed on BridgeTower’s own contact and subscriber pages.5BridgeTower Media. Contact6Massachusetts Lawyers Weekly. Contact Us
Getting a Refund
The subscriber agreement says that if you cancel, you’re entitled to a full refund for all undelivered print issues or the remaining time on a digital subscription. Monthly subscriptions are excluded from that blanket refund policy, but the agreement adds that monthly subscribers may call customer service at 1-800-437-0916 to request a prorated refund, including any applicable tax. Refund requests are processed within 10 business days and returned to the original payment method.1BridgeTower Media. Subscriber Agreement
If BridgeTower Won’t Resolve It
You can dispute the charge through your credit card issuer. Under the Fair Credit Billing Act, you have 60 days from the date the first bill containing the error was sent to submit a written dispute. The issuer must acknowledge the dispute within 30 days and resolve it within 90 days, and you can withhold payment on the disputed amount during the investigation without being reported as delinquent.7Federal Trade Commission. Using Credit Cards and Disputing Charges
If you believe you were charged without consent and can’t get a refund, you can also report it. The Federal Trade Commission takes reports at ReportFraud.ftc.gov. The Consumer Financial Protection Bureau accepts complaints at consumerfinance.gov/complaint or by phone at (855) 411-2372, and companies generally respond within 15 days. Your state attorney general is another option.8Consumer Financial Protection Bureau. Submit a Complaint9Federal Trade Commission. Getting Into and Out of Free Trials, Auto-Renewals, and Negative Option Subscriptions
State Auto-Renewal Protections
Roughly 30 states have automatic-renewal laws that may strengthen your position. California’s Automatic Renewal Law, in effect since December 2010, requires businesses to clearly disclose renewal terms, obtain affirmative consent, provide a retainable acknowledgment, and offer a cost-effective way to cancel. Services provided without proper consent are treated as unconditional gifts under California law.10State of California. Business and Professions Code Sections 17600-1760611New York State Senate. GBS Section 527-A12Virginia Code Commission. Code of Virginia Title 59.1 Chapter 17.813Maryland General Assembly. Chapter 205 (House Bill 107)
At the federal level, the FTC’s “Click-to-Cancel” rule, which would have required sellers to make canceling as easy as signing up, was vacated by the U.S. Court of Appeals for the Eighth Circuit in 2025 on procedural grounds; the FTC began a new rulemaking in March 2026. The agency continues to bring cases against deceptive subscription practices under Section 5 of the FTC Act and the Restore Online Shoppers’ Confidence Act.14Federal Trade Commission. FTC Announces Final Click-to-Cancel Rule