A charge from Boxtik Content Ltd on your bank or PayPal statement is a recurring monthly subscription to a UK company that sells mobile app content across health and fitness, deals, entertainment, and games. If you don’t remember signing up, the charge most likely came from a promotional flow that activated a monthly billing agreement. You can stop it by contacting Boxtik directly, or, if the payment runs through PayPal, by cancelling the automatic payment inside your PayPal settings.
What You Were Billed For
Boxtik Content Ltd describes itself as a provider of “lifestyle enhancing content” delivered to mobile phones, spanning four categories: health and fitness, deals and discounts, entertainment, and interactive games. Its consumer-facing brand uses the tagline “Zest your device today.”1Boxtik Content. Boxtik Content Homepage
The descriptor on your statement should reference the specific service you subscribed to. Boxtik advises using that descriptor to identify the product and then finding the matching Live Chat option on its website.2Boxtik Content. Terms and Conditions
How the Billing Works
Subscribers pay an upfront amount for the first month and are then charged the same fee on the same calendar day each month. Accepted payment methods include PayPal, Apple Pay, Google Pay, and credit card. For PayPal and other electronic methods, Boxtik’s terms note that payments may occasionally be collected before the scheduled due date.2Boxtik Content. Terms and Conditions
Boxtik reserves the right to change pricing but says it will notify subscribers by email at least 30 days before any fee increase. If a payment fails, the company may keep attempting to collect for up to 90 days before cancelling the subscription, and it warns that unpaid accounts may be referred to a third-party recovery agency.2Boxtik Content. Terms and Conditions
How to Cancel
Boxtik Content Ltd lists four ways to cancel:
- Email: help.pp@boxtikcontent.com
- Phone: +44 3301798598
- Online: log into your account settings on the website and choose “cancel account”
- Live chat on the company’s website
Cancellation takes effect at the end of the current billing period, so you keep access until that date and won’t be charged again after it.2Boxtik Content. Terms and Conditions
Getting a Refund
A full refund is only available within 14 days of your original registration date. Once that cooling-off window closes, refunds are not issued as a matter of course, and Boxtik says any refund granted outside the 14 days is at its sole discretion. The company also warns that filing a chargeback or payment dispute through your bank or PayPal may cause it to withdraw any discretionary refund offer and blacklist your account.2Boxtik Content. Terms and Conditions
Cancelling Through PayPal
If the payment runs through PayPal, you can stop it without contacting Boxtik at all. On the website, go to Settings, then Payments, then “Automatic Payments” or “Subscriptions and saved businesses,” find the merchant, and cancel. In the PayPal app, tap the menu icon, then “Subscriptions” or “Linked Businesses,” select the merchant, and tap to stop paying or unlink.3PayPal. What Is an Automatic Payment and How Do I Update or Cancel One
If the charge looks unauthorized rather than forgotten, PayPal’s Resolution Centre lets you report it. On the web, open the Resolution Centre, click “Report a problem,” select the payment, and choose “I want to report unauthorized activity.” PayPal says it investigates and sends an email update within 10 days.4PayPal. How Do I Report an Unauthorised Transaction or Account Activity Before you file, PayPal suggests confirming the charge isn’t a legitimate automatic payment you simply forgot about.
Who Boxtik Content Ltd Is
Boxtik Content Ltd is registered at Companies House under company number 14141747. It was incorporated on 30 May 2022 and is classified under SIC code 63120 (web portals). Its registered office is Suite E, Ground Floor, Profile West, 950 Great West Road, Brentford, TW8 9ES. The company is active and filed micro company accounts made up to 31 May 2025.5Companies House. Boxtik Content Ltd – Company Overview The person with significant control is Simon Neil Weston, a British national who holds 75 percent or more of the shares and voting rights.6Companies House. Boxtik Content Ltd – Persons With Significant Control
The company’s privacy policy states it is registered with the Information Commissioner’s Office under registration number ZB517956 and retains customer data for six years after the customer relationship ends.7Boxtik Content. Privacy Policy