A “beauty of the outdoors” charge on your credit card or bank statement almost always traces to Beautiful Outdoors LLC, a Miami-based contractor that builds pools, pergolas, and other outdoor living projects. If you recognize the company and hired them, the charge is legitimate on its face. If you don’t, federal law gives you a clear path to dispute it, and you should act within 60 days of the statement date.
Who Beautiful Outdoors Is
Beautiful Outdoors LLC, registered in Florida as Beautiful Outdoors Miami LLC, is a Miami contractor focused on pool and spa construction, pergolas, home additions, and outdoor improvements. The company is managed by Danny H. Valdes and Daniel Valdes Hernandez and holds an active Florida Certified General Contractor license.1Florida Division of Corporations. Beautiful Outdoors Miami LLC Registration2BuildZoom. Beautiful Outdoors LLC Contractor Profile
If none of that rings a bell — no pool contract, no Miami project, no dealings with anyone named Valdes — the charge is a candidate for dispute.
Why the Charge Is Worth Scrutinizing
Beautiful Outdoors LLC carries an F rating from the Better Business Bureau and is not BBB-accredited. Six complaints on file went unanswered by the company. One consumer reported paying $81,000 for work that was allegedly incomplete and had to bring in another contractor to finish. Another described a pool project that stretched roughly three years starting in 2020.3Better Business Bureau. Beautiful Outdoors LLC BBB Profile
The company’s Yelp profile shows 19 one-star ratings out of 20 reviews as of June 2026. Multiple reviewers allege the company collected money upfront, failed to complete work, and then asked for more.4Yahoo Local (Yelp). Beautiful Outdoors Miami Reviews
In June 2026, a customer filed suit in Miami-Dade County alleging breach of a 2022 pool construction contract, including substitution of inferior equipment and improper installation of electrical, drainage, and paver work. The plaintiff seeks damages above $50,000. The case is still open.5Trellis Law. Joseph Ellis vs Beautiful Outdoors LLC et al., Complaint
How to Dispute the Charge
If the charge is unauthorized or you don’t recognize it, the Fair Credit Billing Act caps your liability for unauthorized credit card charges at $50 and gives you a formal dispute right.6FTC. Using Credit Cards and Disputing Charges
Send a written dispute to your card issuer at the address it designates for billing inquiries, which is not the same as the payment address. The letter has to reach the issuer within 60 days of the statement date on which the charge first appeared. Include your name, account number, the disputed amount, and why you believe it’s wrong, along with any documentation you have.7Consumer Financial Protection Bureau. How Do I Dispute a Charge on My Credit Card Bill
The issuer must acknowledge your dispute within 30 days and resolve it within 90 days. While it investigates, you can withhold payment on the disputed amount, and the issuer cannot report it as delinquent, close your account over it, or sue to collect it. If the issuer finds in your favor, the charge comes off. If it finds against you, it has to explain in writing and tell you what you owe.6FTC. Using Credit Cards and Disputing Charges7Consumer Financial Protection Bureau. How Do I Dispute a Charge on My Credit Card Bill
If You Hired Them and the Work Was the Problem
The FCBA also lets you withhold the unpaid balance of a credit card purchase over a quality dispute, but three conditions apply: you must have tried in good faith to resolve the issue with the seller first, the purchase must have been made in your home state or within 100 miles of your billing address, and the amount must exceed $50.8Consumer Financial Protection Bureau. How Can I Get a Refund on a Product or Service I Purchased With My Credit Card Debit card purchases don’t get the same statutory protection, though your bank may still process a chargeback under network rules.
Where Else to Report
- Consumer Financial Protection Bureau: complaints at consumerfinance.gov/complaint or (855) 411-2372.7Consumer Financial Protection Bureau. How Do I Dispute a Charge on My Credit Card Bill
- Federal Trade Commission: ReportFraud.ftc.gov, or IdentityTheft.gov if a card was opened or used in your name without permission.6FTC. Using Credit Cards and Disputing Charges
- Florida Department of Business and Professional Regulation: verify a contractor license or file a complaint at MyFloridaLicense.com or (850) 487-1395.9Florida Attorney General. Attorney General Moody Releases Scams at a Glance – Sink or Swim
- Florida Attorney General consumer complaints: 1-866-966-7226 or MyFloridaLegal.com.9Florida Attorney General. Attorney General Moody Releases Scams at a Glance – Sink or Swim
- Florida Department of Financial Services Fraud Hotline: 1-800-378-0445.10Florida Department of Financial Services. Telling the Story – Contractor Fraud