A “B2 Services OU” charge on your bank or credit card statement comes from B2Services OÜ, a private limited company registered in Tallinn, Estonia, whose official line of business is video game publishing. In practice, the charge almost always traces back to a subscription, a free trial that converted to a paid plan, or a one-time digital purchase made through a game, app, or online platform that bills under the parent company’s legal name rather than the product’s consumer-facing brand. If you don’t recognize it, you can usually stop it by cancelling inside the originating service or by disputing the transaction with your card issuer.
Who B2Services OÜ Is
B2Services OÜ is registered in Estonia’s commercial registry under code 16579410, incorporated on September 23, 2022, at Tornimäe tn 3, Kesklinna linnaosa, Tallinn 10145. Its registered activity under Estonia’s EMTAK classification is video game publishing. The sole board member is Jörg Nottebaum. The company’s designated contact person is the Estonian law firm Advokaadibüroo TRINITI OÜ.1Inforegister. B2Services OÜ There is no consumer-facing support email or phone number in the public registry listing, which is part of why the charge is hard to trace from the statement alone.
Why the Charge Is on Your Statement
A few explanations cover most cases. The first is a recurring subscription for a digital service that bills under the legal entity name instead of the brand you remember signing up for. Statement character limits can also truncate merchant names, which makes the descriptor harder to recognize than the product itself would be.
The second common cause is a free trial that converted to a paid plan. Many digital services ask for a card at signup and start billing once the trial ends unless you cancel first. If the amount is small and repeats on a monthly cycle, this is the most likely source.
It’s also worth asking whether anyone else with access to your card — a partner, a child, another authorized user — may have signed up for or purchased something through one of the company’s platforms. Shared cards and saved payment methods on game consoles and app stores are a frequent source of charges that look unfamiliar to the account holder.
How to Cancel the Subscription
Because B2Services OÜ publishes under a legal entity name rather than a visible consumer brand, cancellation usually happens inside the product that’s actually charging you, not through the company directly. Search your email, including spam, for any receipt or confirmation that matches the charge amount or date. Those messages typically contain a link to the account or billing portal where you can turn off auto-renewal.
If you can identify the app, game, or platform, cancel from within its account settings. If the subscription was set up through a mobile app store or console store, cancel it in the store’s subscription management screen rather than inside the app, since store-managed subscriptions ignore in-app cancellations.
How to Dispute the Charge With Your Bank
If you cannot identify the product or stop the billing at the source, contact your bank or card issuer. Ask them for the merchant’s full legal name, address, and merchant category code for the transaction. That information often reveals which service the charge is tied to.
If the charge is unauthorized, ask the issuer to open a chargeback. A chargeback is a formal dispute through the card network that reverses the transaction while the bank investigates. Under most card network rules, you have at least 60 days from the statement date to file, though sooner is better. If the billing is recurring, ask the issuer to block future charges from the same merchant as well, since cancelling the card number is sometimes the only way to stop a subscription you cannot reach.
Cross-Border Complaint Options
Because B2Services OÜ is based in Estonia, consumers in the EU have access to free cross-border complaint mechanisms if the merchant won’t resolve the issue. The European Consumer Centre Network (ECC-Net) mediates disputes between consumers and businesses across the EU at no cost.2European Consumer Centres Network. Our Services If you live in an EU country other than Estonia, contact your local ECC office, which will coordinate with ECC Estonia on your behalf.3European Consumer Centre Estonia. Filing a Complaint Complaints can be submitted by email to consumer@consumer.ee and should include your contact details, a description of the problem, the trader’s information, proof of the transaction, and any correspondence with the company.
Estonia also runs a Consumer Disputes Committee under its Consumer Protection and Technical Regulatory Authority. The committee handles domestic and cross-border contractual disputes at no cost and generally reaches a decision within 90 days.4Consumer Protection and Technical Regulatory Authority. About Consumer Disputes Committee Under Estonia’s Consumer Protection Act, traders must give clear information about services and payment obligations before a contract is entered, and misleading or aggressive commercial practices are prohibited.5Riigi Teataja. Consumer Protection Act
Consumers outside the EU can file reports with econsumer.gov, a portal run by a partnership of more than 65 consumer protection agencies worldwide.6econsumer.gov. econsumer.gov It doesn’t resolve individual disputes, but it helps authorities spot patterns of complaints against specific merchants. UK consumers, who are no longer covered by ECC-Net, should contact the UK International Consumer Centre for cross-border assistance.2European Consumer Centres Network. Our Services