The window to file an Avast settlement claim form with the FTC closed on June 5, 2025, and the FTC is no longer accepting submissions. If you filed a valid claim before that date, your payment is on its way. If you missed the deadline, there is no late-filing option for this settlement.
The Claim Deadline Has Passed
June 5, 2025 was the final day to submit a claim. The FTC is now distributing 103,152 payments totaling nearly $15.3 million from the $16.5 million settlement. No further claims can be filed, and there is no separate process to request one after the deadline.
If You Already Filed a Claim
Payments are going out three ways: paper check, PayPal, or Zelle. You get whichever method you selected on your claim form. PayPal and Zelle payments arrive at the account tied to the email address you gave on the form, so keep that account active and monitored.
If you chose a paper check, watch your mail. The envelope looks like it comes from a refund administrator rather than the FTC, and some people toss these by mistake. Checks must be cashed within 90 days of the date printed on the check. Once that window closes, the payment is gone and there is no replacement process.
Average payments work out to roughly $148 per claimant across the total distribution, though individual amounts may vary based on how the administrator weighted claims.
For questions about your specific payment, call the refund administrator at 1-866-290-0165.
Who the Payments Are Going To
The settlement covered people who bought Avast-branded antivirus software between 2014 and 2020. AVG-branded products were included as well, since AVG operates under the Avast umbrella. The FTC alleged Avast collected browsing data through its antivirus applications and browser extensions and sold it through its Jumpshot subsidiary while marketing the products as privacy tools. If you purchased the software during that window and filed a timely claim, you are among those receiving a payment now.
Watch for Scams
Settlement announcements draw scammers who set up fake websites and send phishing emails to people expecting money. The FTC will never ask you to pay a fee to receive a refund, will never demand payment by gift card or wire transfer, and will never threaten you. Anyone asking for money to “release” your Avast settlement funds is running a scam.
Legitimate messages about this case come from the refund administrator or from ftc.gov. Before entering personal information on any related website, confirm the address ends in .gov or matches the verified settlement administrator’s domain, and check that the connection uses https://.
What the Settlement Was About
The FTC found that Avast collected detailed browsing data through its antivirus software and browser extensions, stored it indefinitely, and sold it to more than 100 third parties through Jumpshot. The data included information about users’ financial status, political views, health concerns, and granular records of their web activity, even though the products were marketed as blocking third-party tracking. The $16.5 million in consumer redress now being paid out is the refund portion of that action.