An Amazon Luna charge on your bank statement is a recurring monthly subscription fee for Amazon’s cloud gaming service, most commonly $9.99 for Luna+, billed to whatever card is on file in your Amazon account.1Amazon. Here’s How Much Amazon Luna Costs The charge usually appears after a free trial quietly converts to a paid plan, or after someone on a shared device signs up. You can cancel it in about two minutes and, in some cases, get a refund.
How to Confirm the Charge Is Luna
Luna charges rarely say “Luna” on your statement. Amazon’s digital subscriptions typically post as “Amazon Digital Svcs” followed by “amzn.com/bill,” and that same descriptor covers Kindle purchases, Prime Video rentals, and other digital transactions.2Amazon. Identify an Amazon Charge Trying to decode the descriptor alone is a dead end.
The reliable way to identify the charge is to log into your Amazon account and open Your Memberships and Subscriptions. That page lists every active digital subscription with its renewal date and exact amount. Match the date and dollar figure on your bank statement against what’s listed there. If the numbers line up with a Luna+ line or a Luna channel, that’s your charge.
What Luna Actually Costs
Luna+ is $9.99 per month and covers a rotating library of games, plus streaming at up to 4K on supported devices. On top of that, Amazon has offered publisher channels billed separately: the Jackbox Games channel at $4.99 per month, and previously the Ubisoft+ channel at $17.99 per month.1Amazon. Here’s How Much Amazon Luna Costs If you have more than one channel active, expect two or three distinct Amazon charges each month on different dates.
One note if a Ubisoft charge is what you’re seeing: Ubisoft announced that its games on Luna will no longer be available as of June 10, 2026, so continuing to pay for that channel is worth revisiting now.3Ubisoft. Information About Ubisoft Games on Amazon Luna
Sales tax is added in many states, based on the address tied to your payment method, so the amount that hits your statement will run slightly higher than the base price.4Amazon Customer Service. Tax on Digital Products and Services
Why the Charge Showed Up
The single most common reason people are surprised by a Luna charge is a free trial that converted to a paid subscription. Amazon’s Luna terms describe this conversion explicitly and set the refund rules that apply at that moment.5Amazon Customer Service. Amazon Luna Terms of Use When the trial ends, the first paid charge hits the card on file with no additional confirmation prompt.
The other common source is a shared device. If a family member, roommate, or child signed up through your Amazon account, the subscription looks identical to one you started yourself. Prime members also get a small free rotating selection of Luna games, but that free tier does not generate a charge; if you’re being billed, something with a monthly fee was activated.
How to Cancel Your Luna Subscription
Cancellation takes about two minutes:
- Go to Your Memberships and Subscriptions in your Amazon account.
- Find the Luna subscription you want to cancel.
- Select Manage Subscription.
- Select Cancel Subscription under Advanced Controls.
Amazon will show a few retention screens offering to pause the plan or reminding you of upcoming releases. Click through to the final confirmation.6Amazon. Manage Your Amazon Subscriptions If you have Luna+ and one or more channels active, each is treated as a separate subscription, so cancel each one individually.
You keep access to the games through the end of the billing period you already paid for. Game progress is saved to your Amazon account, so resubscribing later on the same account restores your saves.7Amazon. Cancel Your Amazon Luna Subscriptions
Getting a Refund
The refund window is tight but real. Cancel within three business days of signing up, or within three business days of a free trial converting to paid, and Amazon will refund the full subscription fee. Amazon can deduct the value of any games you accessed during those three days.5Amazon Customer Service. Amazon Luna Terms of Use
After that three-business-day window, a full refund is available only if you haven’t accessed any subscription content since your most recent charge. If the subscription renewed and you never opened Luna during that cycle, you have a strong case. Stream even one game and Amazon treats the subscription as used and will not issue a refund under the standard policy.5Amazon Customer Service. Amazon Luna Terms of Use
To ask for a refund, open the Help section of your Amazon account and contact customer support. Representatives can see your usage history, so accuracy matters. For genuinely accidental charges, particularly those involving a child or family member on a shared device, agents sometimes have discretion to issue a courtesy refund outside the standard rules.
Preventing the Next Accidental Charge
If a shared device caused the problem, Luna has its own parental controls built around a five-digit PIN. Log into Luna, go to Settings, then Parental Controls, and create the PIN.8Amazon. Turn on Parental Controls for Amazon Luna With it active, nobody can subscribe to a new channel or make a purchase without entering the code. You can add a Prime Video PIN as a second layer covering Amazon’s video services.9Amazon Customer Service. Setting Parental Controls on Prime Video
If a forgotten free trial was the cause, set a calendar reminder a day or two before any future trial ends. The trial-to-paid conversion is automatic and silent, and the reminder is the only reliable defense against it.