A charge listed as “A-Players Tech” or “A-PLAYERSTECH” on your card or bank statement is a subscription payment to A-PlayersTech Ltd, a Cyprus-registered company that runs the AskGPT app at askgpt.app. If you don’t remember signing up, the charge usually traces to a free trial that converted to paid, an automatic renewal, or a sign-up by someone else using your card.
What You Are Being Billed For
A-PlayersTech Ltd is the seller behind AskGPT, an AI assistant that routes users to models from OpenAI, Anthropic, Google, and others through one interface.1A-Players Tech. A-Players Tech Homepage The company’s terms of service confirm it as the contracting entity for AskGPT.2AskGPT. Terms of Service
AskGPT runs on recurring billing. Subscriptions renew automatically at the end of each cycle at the current price unless you cancel first. If a renewal payment fails, the service may retry the charge up to three times over about seven days, sometimes at a discounted rate, to keep the account active.3AskGPT. Refund Policy That retry behavior is one reason a single sign-up can produce several close-together charges of different amounts.
How to Cancel Future Charges
You can cancel through the Settings menu inside the AskGPT app, or by emailing support@askgpt.app. Cancellation takes effect at the end of the current billing cycle. The service stays available until that period ends, and no further charges should follow.3AskGPT. Refund Policy
Cancel first, before you do anything else. Otherwise the next renewal can post while you are still working on the earlier one.
How to Request a Refund
A-PlayersTech’s refund policy asks for a written request sent to support@askgpt.app within 30 days of the original purchase. The policy also tells customers to contact support before filing a chargeback with their bank, and warns that opening a dispute without contacting them first may result in the account being suspended or terminated.3AskGPT. Refund Policy
The company’s general contact email is contact@a-players.tech. Its registered address is Loizou Askani 8, 3110, Limassol, Cyprus.4A-Players Tech. Terms of Use Keep copies of every email you send and any reply you get. You may need them for a bank dispute later.
Disputing the Charge With Your Bank
If the company doesn’t respond, refuses the refund, or you believe the charge was never authorized, you can dispute it with your card issuer. The process depends on whether the charge hit a credit card or a debit card.
Credit Card Disputes
Under the Fair Credit Billing Act, send a written dispute to your issuer’s billing-inquiries address within 60 days of the statement date on which the charge first appeared.5Federal Trade Commission. Using Credit Cards and Disputing Charges Include your name, account number, and a description of the charge you’re disputing. Certified mail gives you proof of delivery.
Once the issuer has your notice, it must acknowledge the dispute within 30 days and resolve it within two complete billing cycles or 90 days, whichever comes first.6Consumer Financial Protection Bureau. How Do I Dispute a Charge on My Credit Card Bill While the investigation is open, you can withhold payment on the disputed amount. The issuer cannot report you as delinquent on it, close your account over it, or charge interest on that portion.5Federal Trade Commission. Using Credit Cards and Disputing Charges
Debit Card Disputes
Debit card timelines are tighter and the stakes are higher, because the money has already left your account. Report an unauthorized transaction within two business days and your liability is capped at $50. After two days, it can rise to $500. Wait more than 60 days after the statement date and you could be on the hook for the full amount of later unauthorized transfers. The bank generally has 10 business days to investigate and must issue a temporary credit if it needs longer.7Consumer Financial Protection Bureau. How Do I Get My Money Back After an Unauthorized Transaction
Is A-PlayersTech Legitimate?
A-PlayersTech Ltd was incorporated in Cyprus on October 18, 2023, under registration number HE 452679. Its listed director is Anastasia Loukina, and its corporate secretary is Magnesite Services Limited, a firm that serves the same role for many other Cyprus companies.8Cyprus Companies Registry. A-PlayersTech Ltd Company Details That structure is common for tech startups registered in Cyprus, but it can make it harder to see who runs a product.
The site a-players.tech received a trust score of 6 out of 100 from the review aggregator Scamadviser. Scamadviser flagged the domain as young (registered August 2024), owner identity hidden behind WHOIS privacy, low traffic, and tagged with high-risk categories including “Helpdesk – Chargeback.” Scamadviser characterized the site as likely legitimate but advised caution.9Scamadviser. Check Website A-Players.tech None of this proves the charge on your statement is fraudulent. It does explain why a real subscription from this company can still look unfamiliar on a statement, and it’s a fair reason to move promptly if you want your money back.
Before you dispute, check whether anyone else on your account signed up for AskGPT, and search your email for a receipt from AskGPT or A-PlayersTech. That single step resolves many of these charges without a dispute at all.